Privacy Policy


Last updated: October 14, 2014
These Terms of Use are effective on October 14, 2014.


This Privacy Policy explains how information about you is collected, used and disclosed by OneSnaps, Technology Pvt. Ltd. and our subsidiaries (collectively, "OneSnaps") when you use our websites, mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with us. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our websites' homepages or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

OneSnaps Technology Private Limited (hereinafter “OneSnaps” / “We”) provides this Privacy Policy to inform users of the OneSnaps Application / software application (the “Application”) and the www. OneSnaps.com (the “Site”) about our policies and procedures regarding the collection, use and disclosure of personally identifiable information (“Personally Identifiable Information”) defined below.

The Application is intended for people who are competent to contract under applicable law. Individuals who are less than 18 years old are not permitted to use this application unless the complete Agreement is seen and agreed by parents or their legal guardians under applicable law. You confirm that You are at least 18 year old or otherwise competent to contract including with consent of Your parent/legal guardian as may be required under applicable law.

This Policy is part of our Terms of Service and applies to the Personally Identifiable Information that is collected in connection with the download, installation and use of the Application and related services. By using the Application or the Site You signify Your assent to this Privacy Policy and consent to the processing of Your Personally Identifiable Information as described herein. If You do not agree with this Policy, or with our Terms of Service, do not download, install and / or use the Application

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, use the Services to send or receive messages, including photos or videos taken via our Services ("Snaps”) and content sent via the chat screen ("Chats"), request customer support or otherwise communicate with us. The types of information we may collect include your username, password, email address, phone number, age and any other information you choose to provide. When you send or receive messages, we also permanently collect, process and store the contents of those messages (such as photos, videos, captions and/or Chats) on our servers. The contents of those messages are also permanently stored on the devices of recipients.

Based on user settings once all recipients have viewed a Snap, we automatically delete the Snap from our servers and our Services are programmed to delete the Snap from the OneSnaps app on the recipients' devices.

Similarly, our Services are programmed to automatically delete a Chat based on sender’s instruction of deletion of chat or after 24 hours of starting or initiating of caht session, unless either one of you taps to save it. Additionally, we cannot guarantee that deletion of any message always occurs within a particular timeframe. We also cannot prevent others from making copies of your messages (e.g., by taking a screenshot). If we are able to detect that the recipient has captured a screenshot of a Snap that you send, we will attempt to notify you. In addition, as for any other digital information, there may be ways to access messages while still in temporary storage on recipients' devices or, forensically, even after they are deleted. You should not use OneSnaps to send messages if you want to be certain that the recipient cannot keep a copy.


Information We Collect Automatically When You Use the Services


When you access or use our Services, we automatically collect information about you, including:
• Usage Information: When you send or receive messages via our Services, we collect information about these messages, including the time, date, sender and recipient of the Snap. We also collect information about the number of messages sent and received between you and your friends and which friends you exchange messages with most frequently.
• Log Information: We log information about your use of our websites, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our websites.
• Device Information: We may collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, MAC address, unique device identifier, phone number, International Mobile Equipment Identity ("IMEI") and mobile network information. In addition, the Services may access your device's native phonebook and image storage applications, with your consent, to facilitate your use of certain features of the Services. For more information about how you can control our access to these applications, please see "Your Choices" below.
• Location Information: With your consent, we may collect information about the location of your device to facilitate your use of certain features of our Services, determine the speed at which your device is traveling, add location-based filters to your Snaps (such as local weather), and for any other purpose described in this privacy policy. For more information about how you can control our collection of location information, please see "Your Choices" below.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to you. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). For more information about cookies, and how to disable them, please see "Your Choices" below.

Information We Collect From Other Sources


We may also obtain information from other sources and combine that with information we collect through our Services.

Use of Information


We may use information about you for various purposes, including to:
• Provide, maintain and improve our Services, including to provide additional features and content for your messages;
• Provide and deliver the products and services you request, process transactions and send you related information;
• Respond to your comments, questions and requests and provide customer service;
• Send you technical notices, updates, security alerts and support and administrative messages;
• Communicate with you about products, services, offers, promotions, rewards, and events offered by OneSnaps and others, and provide news and information we think will be of interest to you;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
• Link or combine with information we get from others to help understand your needs and provide you with better service;
• Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and
• Carry out any other purpose for which the information was collected.

OneSnaps is based in the India United States and the information we collect is governed by Indian U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the Indian U.S. and other countries.

Sharing of Information


We may share information about you as follows or as otherwise described in this Privacy Policy:
• With other users when you send them messages, including your username and the contents of the Snap you send them.
• When you tap on labels on the camera screen, photos or videos will be sent automatically and instantly to your friends. This can be prevented by setting the delay timer in the user settings screen. We will not be responsible for any damage arises from automatically sending of the photo or video to one or more users in the application.;
• While you are chatting on photos or videos, you are sharing one or more types of messages like text, emojis, photo, video, location, audio or contacts to one or more chat participants. We will not be held responsible for any damages arises during sharing or sending of any kind of messages like text, emojis, photo, video, location, audio or contacts that you send on the chat screen to other individual or groups;
• When you use Find Friends to add your friends, your username will be shared with other users who use Find Friends and have your phone number in their device phonebook. In these cases, we will not display your phone number to these users, but we will share the fact that your username is associated with your phone number;
• With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
• In response to legal process or a request for information if we believe disclosure is in accordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation;
• In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of OneSnaps, our users or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
• With your consent or at your direction.
• We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Parties with whom you may choose to share your User Content:
Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings that you set. To change your privacy settings on the Service, please change your profile setting. Once you have shared User Content or made it public, that User Content may be re-shared by others. Subject to your profile and privacy settings, any User Content that you make public is searchable by other Users. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties using the OneSnaps API have copied or saved that information

What happens in the event of a change of control:
If we sell or otherwise transfer part or the whole of OneSnaps or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

How long we keep your User Content:
Following termination or deactivation of your account, OneSnaps, its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.

Analytics Services Provided by Others


We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity. We work with Flurry to provide analytics in connection with the OneSnaps mobile application.

Security


We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personally Identifiable Information in our care. Our security practices and procedures limit access to personal information on need to know basis only.
Such measures may include, where appropriate, the use of firewalls, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for our servers and other technically and commercially reasonable measures.
However, OneSnaps cannot guarantee in any way with respect to any Personally Identifiable Information or Contents that You upload transmit, share or display through the Application or the Site and You do so at Your own risk.
Using unsecured or other unprotected networks to send messages and use of other features through the OneSnaps application is not recommended. If OneSnaps learns of a security breach, then we may attempt to notify You electronically so that You can take appropriate protective steps.

Your Choices

Privacy Settings


Through settings in our Services, you can choose whether to accept Snaps only from users you have added to your friends list, or from any other OneSnaps user who determines your username. If you choose to receive Snaps only from your friends, and a user who is not on your friends list attempts to send you a Snap or add you as a friend, you will receive a notification and have the option of adding the user to your friends list.
You also have the ability to delete users from your friends list or to block specific users at any time by using controls within our Services.

Account Information

You may update or correct information about yourself by editing your account settings within our Services. If you wish to delete your account, please visit https://support.OneSnaps.com/delete-account, but note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you for a certain period of time.

Device Information

Certain features of the Services require access to your device's native phonebook and image storage applications (e.g., to find friends, to send a photo from your photo gallery via a Chat, or to store a Snap in your photo gallery). If you choose to find friends, the names and phone numbers in your device's native phonebook will be transmitted to OneSnaps. If you later decide to revoke your consent and prevent us from continuing to access your phonebook and image storage applications, you can do so by either changing the settings on your device, if this settings option is provided by your device operating system, or by following the standard uninstall process and removing our Services from your device. On iOS devices, you can grant or revoke your consent at any time and prevent us from continuing to access your phonebook and image storage applications by changing the settings on your device.

Location

When you first launch any features of our Services that collect location information, you will be asked to consent to our collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information by changing the preferences on your mobile device. If you do so, certain features of our Services will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove our Services from your device.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

Push Notifications/Alerts

OneSnaps may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device (iOS) or by changing your settings within our Services (Android).

Contact

To contact us, please visit http://support.OneSnaps.com or write to: OneSnaps Technology Private Limited
Attn: Copyright Agent
24, Hira Bhuvan, V.P. Road,
Mulund - West,
Mumbai 400080,
Mumbai - 400080,
Maharashtra, INDIA
copyright@OneSnaps.com
Fax:

Use of Information

We neither share nor sell without Your consent Your Personally Identifiable Information such as Your mobile phone number and address book and any other information we may collect with any third parties for use for commercial, advertising and or similar marketing purposes without Your consent. However, in the future as a part of a specific promotion or feature You may specifically choose to opt-in/opt-out for any specific product and or service which may allow Your personal information to be used for such purposes.
We may share Your Personally Identifiable Information and Contents to deliver the services desired by You to the extent it is necessary to maintain or further develop and enhance our Application and to ensure the functionality and security of our services and to prevent and investigate any fraud and other misuse.
We may share non-personally-identifiable information (such as anonymous user usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with third-parties to better understand usage patterns for certain content, services, advertisements, promotions, and/or functionality related to OneSnaps application.
We may disclose the Personally Identifiable Information and available user Contents as required pursuant to applicable laws, a directive or order of a government entity or statutory authority or any judicial or regulatory authority or to law enforcement agencies in any official investigation including but not limited to cyber incidents, prosecution and punishment of offences. You agree that OneSnaps has the right to monitor the Application electronically from time to time and to disclose information as may be necessary to satisfy any law, regulation or other governmental request, to operate the Application properly for justified purposes that are relevant for the features and functionalities of the Application and related services opted by You, or to protect itself or its subscribers. We may transfer Your Personally Identifiable Information or other information collected, stored, processed by OneSnaps to any other entity or organization located in India or outside India only in case it is necessary for providing services to You in connection with Application. Except with Your consent including under this Agreement for specified purposes, We will not disclose any Personally Identifiable Information to any third party. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.
You may chose not to submit Personally Identifiable Information through OneSnaps application in which case we may not be able to provide You part or full services in connection with the application. If You do not agree with any of the Terms including our Privacy Policy, You may delete Your account or not access download and use the Application. Upon deletion of Your account, Your Personally Identifiable Information and any associated Contents, except to the extent required to be retained under applicable law, will be deleted from our servers. In the interest of protecting Your privacy and for security measures, OneSnaps ensures to take reasonable steps to identify and authorise You before registering Your mobile phone number and granting You use of the OneSnaps application.
Upon use of OneSnaps application or related services, you authorize us to contact you regarding any promotions / notifications pertaining to OneSnaps Application, notwithstanding that your number may be registered in the respective Do not Call Registry in your jurisdiction.

Security of Personal Information

We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personally Identifiable Information in our care. Our security practices and procedures limit access to personal information on need to know basis only.
Such measures may include, where appropriate, the use of firewalls, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for our servers and other technically and commercially reasonable measures.
However, OneSnaps cannot guarantee in any way with respect to any Personally Identifiable Information or Contents that You upload transmit, share or display through the Application or the Site and You do so at Your own risk. Using unsecured or other unprotected networks to send messages and use of other features through the OneSnaps application is not recommended. If OneSnaps learns of a security breach, then we may attempt to notify You electronically so that You can take appropriate protective steps.



Changes to this Privacy Policy

Any changes in the Privacy Policy by OneSnaps shall be posted on our website www.OneSnaps.in to reflect changes in our policy so that the users are always aware of what information we collect, use, and under what circumstances, if any, we may disclose it. Users should periodically review this page for the latest information on our privacy practices. Once posted, those changes are effective immediately. Continued access or use of the Application constitutes Your acceptance of the changes and the amended Policy.



Third Party Application Stores

The Application can also be downloaded from third party application stores including Google Play, Nokia Ovi Store, Windows Store and iTunes Store etc. You agree to comply with all third party privacy policies, if any, applicable to the use of the Application or related services. OneSnaps shall not be responsible for Your use of any third party product and or service including the terms and conditions of such third party product and or service and or violation and infringement of any third party rights, policies, terms and conditions in connection with access, download or installation of the Application.
The Application can also be downloaded from third party application stores including Google Play, Nokia Ovi Store, Windows Store and iTunes Store etc. You agree to comply with all third party privacy policies, if any, applicable to the use of the Application or related services. OneSnaps shall not be responsible for Your use of any third party product and or service including the terms and conditions of such third party product and or service and or violation and infringement of any third party rights, policies, terms and conditions in connection with access, download or installation of the Application.


OTHER WEB SITES AND SERVICES

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

CHILDREN'S PRIVACY

OneSnaps does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible

Changes to this Privacy Policy

Any changes in the Privacy Policy by OneSnaps shall be posted on our website www.OneSnaps.in to reflect changes in our policy so that the users are always aware of what information we collect, use, and under what circumstances, if any, we may disclose it. Users should periodically review this page for the latest information on our privacy practices. Once posted, those changes are effective immediately. Continued access or use of the Application constitutes Your acceptance of the changes and the amended Policy.

Contact OneSnaps

If You have any questions or concerns about this Privacy Policy or its implementation, You may contact us on the following e-mail ID:
E-mail: support@OneSnaps.in
We will strive to address Your feedback and concerns in a timely and effective manner.

Team OneSnaps